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Updating this Policy

Little Houses Plus and Small World Products may change this policy by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 23.1.24

Privacy Policy Page

This Privacy Notice, inclusive of our General Terms of Service, explains what personal data we collect, at Little House Plus and Small World Products uses and protects any information that you give us when using this website. Little Houses Plus and Small World Products are committed to ensuring that your privacy is protected. Should we ask you to provide data by which you can be identified, and then it will only be used in accordance with this privacy policy?

For clarity, Little Houses Plus and Small World Products may be both data controller and data processor for your personal data under certain circumstances.

We must advise that this policy is subject to change, so please check our website on a regular basis for any further changes.

How the law protects you

Data protection laws state that we are only able to process personal data if we have valid reasons to do so. The basis for processing your personal data includes, retail your order but is not limited to, your consent, performance of a contract, to enable billing and remittance, and to contact you for customer service purposes.

Who are we?

Little Houses Plus High quality Dolls House Accessories

Small World Products Dolls House wiring specialist Easy-Wire system

Based in Suffolk. David Bishop is the Data Protection Officer for Little Houses Plus and Small World Products

How do we collect personal data from you?

We receive information about you from you when you use our website, complete forms on our website, if you contact us by phone, email, live-chat or otherwise in respect of any of our products and services or during the purchasing of any such product. Additionally we also collect information from you when you sign up, enter a competition, promotion or survey or Newsletter when you inform us of any other matter.

Your personal data may be automatically collected when you use our services, including but not limited to, your IP address, device-specific information, device event information, location information and unique application numbers.

What Information we Collect from you

The personal data that we may collect the following information: • Your name and title. • Contact information including your email address. Phone numbers, payment information and IP addresses • Demographic information such as your post code. • [Other data specific to your website]. We require this information to understand your needs and provide you with a better Dolls Houses Accessories and Dolls House Wiring. We may also keep details of your visits to our site including, but not limited to traffic data, location data, weblogs and other communication data. We also retain records of your queries and correspondence, in the event you contact us. Please be aware that any video, image, or other content posted, uploaded or otherwise made available by you onto your website, whether published content or not, is not subject to our Privacy Notice. We merely process such data on your behalf, subject to our Terms and Conditions and you are responsible for any applicable legal requirements in respect of your content.

How we use Cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.

Cookies allow web applications to respond to you as an individual.

The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website by tailoring it to the needs of our customers. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website. A cookie does not give us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

How do we use your data?

We use information about you in the following ways:

To process orders that you have submitted to us;
To provide you with products and services;
To comply with our contractual obligations we have with you;
To help us identify you and any accounts you hold with us;
To enable us to review, develop and improve the website and services;
To provide customer care, including responding to your requests if you contact us with a query;
To administer accounts, process payments and keep track of billing and payments;
To detect fraud and to make sure what you have told us is correct;
To carry out marketing and statistical analysis;
To notify you about changes to our website and services;
To provide you with information about products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes; and
To inform you of service and price changes.
Retention periods

We will keep your personal data for the duration of the period you are a customer of Little Houses Plus and Small World Products. We shall retain your data only for as long as necessary in accordance with applicable laws.

On the closure of your account, we may keep your data for up to your order has been deliver and paid for after you have cancelled your services with us. We may not be able to delete your data before this time due to our legal and/or accountancy obligations. We assure you that your personal data shall only be used for these purposes stated herein.

Security Procedures

We are committed to ensuring that your information is secure.

In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Who has access to your personal data?

Here is a list of all the ways that we may use your personal data and how we share the information with third parties.

Fasthosts Internet Ltd is a provider of Internet access and hosting services based in Gloucester, England. Littlehousesplus.co.uk website data is stored

PayPal and PayPal here PayPal Holdings, Inc. is an American company operating a worldwide online payments system that supports online money transfers and serves as an electronic alternative to traditional paper methods like checks and money orders. The company operates as a payment processor for online vendors, auction sites, and other...

Third Parties

For the avoidance of doubt, we do not and never shall sell your personal data to third parties for marketing or advertising purposes.

We work closely with a number of third parties (including business parties, service providers and fraud protection services) and we may receive information from them about you. These third parties may collect information about you including, but not limited to, your IP address, device-specific information, server logs, device event information, location information, and unique application numbers. We use their features within our website, however, in some instances, they may be acting as data controller and they will have their own privacy policies, which we advise you to read.

We may pass your personal data to third parties for the provision of services on our behalf (for example processing your payment). However, we will only ever share information about you that is necessary to provide the service and we have specific contracts in place, which ensure your personal data is secure and will not be used for any marketing purposes.

We may share your information if we are acquired by a third party and therefore your data will be deemed an asset of the business. In these circumstances, we may disclose your personal data to the prospective buyer of our business, subject to both parties entering into appropriate confidentiality undertakings. Similarly, we may share your personal data if we are under a duty to disclose data in order to comply with any legal obligation or to protect the rights, property, or safety of Little Houses Plus and Small World Products, our customers, or others. This includes but is not limited to exchanging information with other companies and organisations for the purposes of fraud protection, credit risk reduction and dispute policies. However, we will take steps with the aim of ensuring that your privacy rights continue to be protected.

Your rights

In preventing the use or processing of your personal data, it may delay or prevent us from fulfilling our contractual obligations to you. It may also mean that we shall be unable to provide our services or process the cancellation of your service.

You have the right to object to our use of your personal data, or ask us to delete, remove or stop using it if there is no need for us to keep it. This is known as your right to be forgotten. There are legal and accountancy reasons why we will need to keep your data, but please do inform us if you think we are retaining or using your personal data incorrectly.

Our Privacy Notice shall be made clear to you at the point of collection of your personal data.

You can view, edit or delete your personal data through the littlehousesplus-shop.co.uk customer accounts.

You have the right to ask us not to process your personal data for marketing purposes. If you choose not to receive marketing communications from us about our products and services, you will have the choice my not subscribing to our newsletters

We will not contact you for marketing purposes unless you have given us your prior consent. You can change your marketing preferences at any time within your littlehousesplus-shop.co.uk customer accounts.

How we use Cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.

Cookies allow web applications to respond to you as an individual.

The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website by tailoring it to the needs of our customers. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website. A cookie does not give us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other Websites

Our website may contain links to enable you to visit other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over the other website, and cannot be responsible for the protection and privacy of any information which you provide whilst visiting other sites.

You should exercise caution and look at the privacy statement of the website you're visiting.

Controlling your Personal Information

You must maintain the accuracy of your information and ensure all your details, including but not limited to, name, address, title, phone number, e-mail address and payment details are kept up to date at all times. You must do this by updating your personal details within littlehousesplus-shop.co.uk customer accounts

You have the right to access the information we hold about you. Please email your requests to privacynotice@littlehousesplus.co.uk so that we can obtain this information for you.

You may choose to restrict the collection or use of your personal information. If you have previously agreed to our using your personal information, you may change your mind at any time by contacting us.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required to do so by law.

Information Disclosure

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held about you, please write to: Privacy notice Little Houses Plus, 52 Kipling Way,Stowmarket,Suffolk, IP14 1TR,United Kingdom

If you believe that any information we are holding about you is incorrect or incomplete, please write or <Link to your Contact page> as soon as possible. We will promptly correct any information found to be incorrect.

Data Breaches

In the event of a data breach, we shall ensure that our obligations under applicable data protection laws are complied with where necessary.